NSW Government Support


  • For information on personal hardship and distress assistance, contact Service NSW on 13 77 88.
  • To apply for the Australian Government Disaster Recovery Payment and/or Australian Government Disaster Recovery Allowance, call the Services Australia Disaster Assistance phone lines on 180 22 66. For further information on these payments please see here: https://www.disasterassist.gov.au/Pages/disasters/current-disasters/New-South-Wales/storms-floods-10-March-2021-onwards.aspx
  • Further information on disaster assistance is available on the Australian Government’s Disaster Assist website at disasterassist.gov.au and Service NSW at disasterassistance.service.nsw.gov.au

    Complete the Disaster Assistance Finder to find out what support is available to you.


  • The Natural Disaster Transport Subsidy (via RAA) is now open for declared LGA’s, there is still some details to be clarified, but essentially;

  • A natural disaster assistance transport subsidy is available to eligible farmers who are affected by a declared natural disaster event. This subsidy pays for the cost of transporting:

  • fodder and/or water to an affected property
  • stock to sale or slaughter
  • stock to/from agistment
  • Refer to the Declared natural disasters table for LGA’s eligible for this assistance. I understand its to a cap of $15k and will let you know once I get the details. More info here;  https://www.raa.nsw.gov.au/grants/natural-disaster-transport-subsidy


    The Australian Government will also lift mutual obligation requirements for job seekers in the Local Government Areas impacted by the NSW floods and storms from Friday 19 March until Tuesday 6 April 2021.

    No job seeker in the affected areas will face payment suspension or financial penalties for failing to meet their mutual obligation requirements such as not being able to attend appointments or activities.


Flood Recovery Grants

Disaster relief grants can be provided to eligible individuals and families whose homes and essential household contents have been damaged or destroyed by a natural disaster.

Disaster recovery grants of up to $75,000 are now available to primary producers in LGAs affected by the NSW storms and floods that have occurred from 10 March 2021. Apply direct online via the Rural Assistance Authority at www.raa.nsw.gov.au/disaster-assistance/special-disaster-grants-floods
Alternatively, phone Service NSW on 13 77 88 and ask for the Primary Producer Disaster Recovery Grant administered by the Rural Assistance Authority.

Rural Aid have $1000 grants available to primary producers in flood declared areas, and $500 VISA cards available. These funds are completely separate from the AGDRP and are for primary producers only.  To be eligible, primary producers must register on the Rural Aid website (ruralid.org.au) and RA will make contact. The website does say they should ring 1300 327 624, but they must register.


Bushfire Recovery Grants

Up to $50,000 available to Small Businesses and Not-for-profits, in eligible areas who have suffered direct damage to their premises or equipment, and intend to re-establish in the community. The grants will not be available for expenses that are covered by insurance, nor to recompense lost business income.

Click here for more information on how to apply for a bushfire recovery grant for directly-impacted small businesses.

Or call the Bushfire Customer Care Service on 13 77 88


$10,000 Small Business Bushfire Support Grant is available to eligible small businesses, who meet the below criteria.

  • be a small business owner
  • hold an Australian Business Number (ABN) and have held that ABN at the time of the eligible disaster
  • have been engaged in carrying on the small business in a defined disaster area when affected by the eligible disaster
  • have suffered a decline in revenue of 40% or more in a relevant three month period (compared to a relevant three month period in the previous year) as a result of the eligible disaster in the defined disaster area.

Click here for more information.

Or call the Bushfire Customer Care Service on 13 77 88.

Low interest concessional loans of up to $500,000 are available to eligible primary producers, small business and not-for-profits affected by bushfires. To find out if you are eligible view the link below.

Call the Bushfire Customer Care Service on 13 77 88.

Or NSW Rural Assistance Authority on 1800 678 593.

For more information, including eligibility criteria, visit https://www.raa.nsw.gov.au/disaster-assistance

Local Land Services and NSW Department of Primary Industries (NSW DPI) are on the ground providing assistance to landholders who have been impacted by the fires in NSW. They can assist with:

  • emergency fodder
  • emergency stock water
  • veterinary assistance
  • livestock euthanasia and burial
  • livestock feeding and management advice
  • care of animals in evacuation centres

Bee keepers are also eligible for assistance if affected by fire, just like other animal managers. If you require emergency assistance to care for your hives as a result of the recent fires, call the Agriculture and Animal Services Hotline.

Call the Agriculture and Animal Services Hotline on
1800 814 647.

Or visit https://www.dpi.nsw.gov.au/climate-and-emergencies/bushfires



The Disaster Recovery Allowance has been activated by the Australian Government for people affected by the NSW Bush Fires. This provides short term support payment to assist those whose income has been affected as a direct result of the bush fires.

Call the Bushfire Customer Care Service on 13 77 88

or Human Services: 180 22 66

The AGDRP provides one-off financial assistance to eligible Australians adversely affected by the bushfires.

$1,000 per adult and $400 per child is available for people severely affected by bushfires, in eligible areas. An additional $400 will also be provided for children, this payment will be applied automatically.


Disaster Recovery Funding Arrangements

The joint Australian, state and territory government Disaster Recovery Funding Arrangements (DRFA) provide a range of financial assistance to the natural disaster-declared areas in each state or territory.

  • Available assistance measures include:
  • Personal hardship and distress assistance
  • Counter disaster operations
  • Restoration of essential public assets
  • Concessional interest rate loans for small businesses, primary producers and non-profit organisations
  • Freight subsidies
  • Grants to non-profit organisations.
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